You can return unused and unopened products within 60 days for a full refund.
You are required to cover the shipping costs.
If the return is a result of our error — such as an incorrect or damaged product, or lost by the postal service, we will issue a full refund or replacement at no cost to you.
If you would like to return or exchange an items, please contact us at info@getpyvot.com For an item to be eligible for return, your item must be unused, in original packaging, and in the same condition it was received.
We want you to try our product to see and feel the difference for yourself. We are so sure you’ll love our socks, but if you don't we will give you your money back on your fist product purchase from Pyvot.
Within 60 days of your purchase take a photo of the product you weren’t thrilled about and email the picture to our service team at info@getpyvot.com
Also included with the photo please include the product name, your name, your email, and the reason for requesting a refund.
You will receive a confirmation email from service letting you know that your refund has been processed and you will receive a refund.
This 100% absolute guarantee only applies to your first individual sock that you have purchased from getpyvot.com. For our original return policy on items that are not covered under the 100% absolute guarantee policy, please refer to return policy.
Have any questions or concerns? Email us at info@getpyvot.com
Any item that is not in its original condition, is damaged or missing parts for reasons not due to our error are non-refundable.
All sale items are non refundable.
We are not responsible for damage as a result of tag removal and cannot replace any socks from this issue. Please be careful when removing the tags.
Please send returns to: 2870 S Tenaya Way, Las Vegas, NV
Refunds are processed within 7 days from the time the package arrives at our warehouse. Depending on your bank, please allow 7 to 10 days from the time the return is processed for the refund to be reflected in your account.
At this time we are unable to offer free shipping on returns or provide shipping labels.
Are exchanges accepted?
You can exchange your item for another style within 30 days of delivery as long as your purchase is still in its original packaging and condition.
To process an exchange please contact us at info@getpyvot.com and send your item to:
2870 S Tenaya Way, Las Vegas, NV
We only offer free shipping on all US-based orders that are over $30. Feel free to throw in a few extra pairs and we will automatically apply the discount upon checkout.
Unfortunately we do not offer free international shipping at the moment.
It will take 24 hours to process your order Monday through Friday, 9am-3pm CDT
All orders places on Saturday, Sunday, and holidays will be processed the following business day.
USPS:
Priority mail : please allow 3-5 business days from when they receive the package
Priority mail: please allow 1-2 business days from when they received package
Priority mail International: please allow 7-10 business days from when they receive the package
If you are interested in carrying Pyvot brand merchandise in your store, please contact us at info@getpyvot.com